Billing Terms and Conditions
Last updated: August 24, 2026
1. Payment Methods
We accept the following payment methods:
- Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards
- PayPal
- Shopify Payments (secured checkout)
All payments are processed securely through our payment gateway. We do not store full credit card numbers on our servers.
2. Billing Information
You agree to provide current, complete, and accurate billing and account information for all purchases made through our Site. You agree to promptly update your account and other information, including email address and payment method, so that we can complete your transactions and contact you as needed.
3. Order Confirmation
After you place an order, you will receive an order confirmation email. This email confirms that we have received your order — it does not guarantee that the order will be processed or shipped. We reserve the right to cancel or refuse any order at our sole discretion.
4. Pricing and Tax
All prices listed on our Site are in U.S. Dollars ($USD). We reserve the right to change product prices at any time without prior notice.
Sales tax will be applied to orders shipped to addresses in states where we have a tax nexus. The tax amount will be calculated and displayed at checkout.
5. Payment Authorization
By placing an order, you authorize us (or our payment processor) to charge the total amount (including applicable taxes and shipping fees) to the payment method you provided. If your payment is declined, we may attempt to contact you to arrange an alternate payment method.
6. Failed or Declined Payments
If a payment is declined or fails, your order will not be processed. Please verify your payment information and try again. If the issue persists, contact your bank or payment provider.
7. Billing Errors
If you believe there is an error in your billing statement, please contact us immediately at bruce@jubelpets.com. We will investigate and correct any verified errors promptly.
8. Right to Refuse Orders
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product availability issues
- Pricing errors
- Suspicion of fraud or unauthorized activity
- Violation of our Terms of Service
If we cancel your order, you will receive a full refund to your original payment method.
9. Contact Us
For billing-related questions, please contact us at bruce@jubelpets.com.